Services
Support & Managed Services
A platform delivered and then abandoned degrades quietly for a year and loudly thereafter. We take on ongoing operation under agreed response times, including systems we did not originally build. That usually starts with a period of reading code and writing down what it actually does.
What you receive
- Defined response and resolution commitments, agreed before the engagement starts
- Security patching and dependency upgrades on a stated cadence
- Incident response with written post-incident reviews
- Takeover documentation when we inherit an undocumented system
This is a good fit when
- A system you depend on has no one actively maintaining it
- The engineers who built your platform are no longer available
- You need a support commitment in writing for a procurement process
Other services
All servicesTell us what you're trying to build
Send us the problem, not a specification. We'll tell you honestly whether we're the right people for it, and if we aren't, we'll say so.